Privacy Policy

Who we are

Welcome to Salt & Pepper, your trusted fast food and restaurant destination in New Zealand. At saltandpeppernelson.com, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services. By using our website, you agree to the terms outlined in this policy.

Information We Collect

a. Personal Information:

Name, email address, phone number, and delivery address when you place orders or sign up for services.

Payment details required for processing transactions.

b. Non-Personal Information:

IP address, browser type, operating system, and device information.

Pages visited, time spent on the site, and other usage details collected through cookies or analytics tools.

c. Communication Data:

Messages, inquiries, or feedback shared via our contact forms or email.

How We Use Your Information

The information collected is used to:

Process Orders: Fulfill and deliver your orders accurately.

Enhance User Experience: Improve website functionality and design based on user behavior.

Marketing and Promotions: Send you updates, offers, and promotions if you opt-in for such communications.

Customer Support: Address your inquiries and provide support for issues related to our services.

Security and Legal Compliance: Safeguard your data and comply with legal obligations.

We ensure that your data is handled responsibly and only for legitimate purposes related to our services.

Sharing Your Information

Salt & Pepper does not sell, rent, or trade your personal information to third parties. However, we may share your data in the following scenarios:

Service Providers: Trusted third-party partners (e.g., payment processors, delivery services) who assist us in providing services.

Legal Requirements: When required by law or to comply with legal obligations.

Business Operations: In case of mergers, acquisitions, or restructuring, your information may be transferred to relevant parties.

All third parties are bound by confidentiality agreements and are required to protect your data.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device to:

Save your preferences for future visits.

Analyze site usage and performance.

Provide personalized recommendations and content.

You can disable cookies through your browser settings, but this may affect the functionality of certain features on our website.

Data Security

We are committed to protecting your information with robust security measures:

Encryption: All sensitive data, including payment information, is encrypted during transmission.

Secure Servers: Your data is stored on secure servers with access controls.

Regular Audits: Periodic security reviews and updates to maintain data integrity.

Despite our best efforts, no system is 100% secure. By using our website, you acknowledge that there is some risk involved in transmitting information online.

Your Rights

As a user, you have the following rights regarding your personal information:

Access and Review: Request a copy of the personal data we hold about you.

Update Information: Correct any inaccuracies in your information.

Delete Data: Request deletion of your personal data, subject to legal or contractual obligations.

Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us using the details provided below.

Changes to This Policy

Salt & Pepper reserves the right to update this Privacy Policy as needed to reflect changes in laws or services. Any updates will be posted on this page with the revised effective date. We recommend reviewing this policy periodically to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Email: [srikanthb27@gmail.com]

Phone: [Insert Phone Number]

Address: Salt & Pepper, [Insert Address], New Zealand

Thank you for trusting Salt & Pepper. We are committed to delivering a safe and enjoyable experience both online and in-store.